Design Thinking in Information Systems Development

Information systems development (ISD) is inherently about defining and solving human related problems. Quite often the problems that we are supposed to define and solve during ISD are wicked problems or ill-defined problems. These problems are characterized as having no ending rules, and no right or wrong answers, as they involve the human component. Moreover, the solutions achieved seem to alter the initial problem. Design thinking is gaining a lot of attention in business and ISD and it is seen as a one way to tackle wicked problems. Design thinking is used to improve problem solving, and product and service development. There are two important factors in design thinking that can foster ISD. First, design thinking is aimed to enhance creativity. It aims to produce (information) systems that are user-friendly, desirable, and bring economical benefits to its users. Second, it is a multi-disciplinary approach involving users, engineers, business and arts, among others, to the development process.

Recommended Topics
This track encourages the submission of research papers, research-in-progress papers, teaching cases, and panel proposals in the following areas (but not limited to):

  • Design Thinking in ISD
  • Design Thinking and accountability in ISD
  • Design Thinking in defining ISs
  • ISD tools to foster Design Thinking
  • Design Thinking and multi-disciplinary teams in ISD
  • ISD process and Design Thinking

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